IndiHome previously experienced disruptions that affected customers’ digital activities in several regions. The outage caused slow connections and temporary loss of access, forcing many users to adjust work, study, and entertainment routines that rely heavily on a stable internet connection.
Following a series of technical recovery steps, the service is now reported to be stable and usable as normal. The restoration process included network inspections, system optimization, and infrastructure adjustments to ensure consistent performance. A gradual approach was taken to secure long-term stability rather than a short-term fix.
The return of stable service brings relief to customers who depend on home internet for daily needs. With connectivity back to normal, digital activities can resume smoothly, helping restore user confidence in the reliability of the service.
Looking ahead, Telkomsel encourages customers to continue monitoring their connection quality. If issues persist, users are advised to contact official customer service channels for prompt assistance. Through ongoing improvements, the company aims to deliver a more reliable home internet experience across regions.
Source: Telkomsel Tweet